Office and customer service

Administration, records, reception, call centres and secretarial work.

52 jobs in 5 job families

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Jobs in Office and customer service, with prospects, pay, usual study and exposure to AI
Job	Prospects	Pay	Usual study	AI exposure
Business and administration associate professionals
Administrative assistant	Average	About average	Post-secondary	Significant
Call centre analyst	Average	About average	Post-secondary	Moderate
Call centre quality auditor	Average	About average	Post-secondary	Moderate
Call centre supervisor	Average	About average	Post-secondary	Moderate
Civil registrar	Average	About average	Post-secondary	Significant
Contact centre supervisor	Average	About average	Post-secondary	Moderate
Data entry supervisor	Average	About average	Post-secondary	Moderate
Editorial assistant	Average	About average	Post-secondary	Significant
Executive assistant	Average	About average	Post-secondary	Significant
Field survey manager	Average	About average	Post-secondary	Moderate
Legal administrative assistant	Average	About average	Post-secondary	Significant
Management assistant	Average	About average	Post-secondary	Significant
Medical administrative assistant	Average	About average	Post-secondary	Significant
Medical practice manager	Average	About average	Post-secondary	Significant
Medical transcriptionist	Average	About average	Post-secondary	Significant
Office manager	Average	About average	Post-secondary	Moderate
Scopist	Average	About average	Post-secondary	Significant
General and keyboard clerks
Data entry clerk	Limited	About average	Vocational	High
Office clerk	Limited	About average	Vocational	High
Secretary	Limited	About average	Vocational	Significant
Typist	Limited	About average	Vocational	High
Customer services clerks
Bank teller	Average	About average	Vocational	Significant
Customer contact centre information clerk	Average	About average	Vocational	Significant
Customer service representative	Average	About average	Vocational	Significant
Debt collector	Average	About average	Vocational	Moderate
Hotel concierge	Average	About average	Vocational	Moderate
Insurance collector	Average	About average	Vocational	Moderate
Market research interviewer	Average	About average	Vocational	Significant
Pawnbroker	Average	About average	Vocational	Moderate
Post office counter clerk	Average	About average	Vocational	Significant
Receptionist	Average	About average	Vocational	Significant
Survey enumerator	Average	About average	Vocational	Significant
Telephone switchboard operator	Average	About average	Vocational	Significant
Numerical and material recording clerks
Auditing clerk	Good	About average	Vocational	High
Back office specialist	Good	About average	Vocational	High
Billing clerk	Good	About average	Vocational	High
Foreign exchange cashier	Good	About average	Vocational	High
Insurance clerk	Good	About average	Vocational	High
Investment clerk	Good	About average	Vocational	High
Machinery assembly coordinator	Good	About average	Vocational	Moderate
Payroll clerk	Good	About average	Vocational	High
Property assistant	Good	About average	Vocational	High
Sales support assistant	Good	About average	Vocational	High
Tax clerk	Good	About average	Vocational	High
Other clerical support workers
Advertising assistant	Limited	Below average	Vocational	High
File clerk	Limited	Below average	Vocational	Some tasks
Foreign language correspondence clerk	Limited	Below average	Vocational	High
Human resources assistant	Limited	Below average	Vocational	High
Library assistant	Limited	Below average	Vocational	Moderate
Mail clerk	Limited	Below average	Vocational	Moderate
Postman/postwoman	Limited	Below average	Vocational	Moderate
Proofreader	Limited	Below average	Vocational	Significant

Prospects and pay compare each job's group with all jobs in the same country (or the EU), as on each job page; they are the same for jobs in the same family. How the short answers are worked out.