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Human resources assistant

Also called human resources associate, human resources secretary, human resources executive assistant

Human resources assistants provide support in all the processes and efforts carried by human resources managers. They help in the preparation of recruitment processes by scanning CVs and narrowing the selection to the most suitable candidates. They perform administrative tasks, prepare communications and letters, and perform the tabulation of the surveys and assessments carried out by the department.

Will there be jobs?Limited prospectsFewer people are expected to do this work by 2035.Other clerical support workersWhat does it pay?Below averageFrom about €1,100 (Bulgaria) to €5,000 (Luxembourg) a month, depending on the country.Estimate · Other clerical support workersWhat do I need to study?Upper secondary or vocational5 in 10 finished upper secondary or vocational training. 3 in 10 train through vocational routes.Other clerical support workersWill AI change it?StronglyLevel 6 of 6. AI could take on part of most tasks, but none fully.Personnel clerks · ILO

What you'd do

Personnel clerks · ILO
  • Updating information on, employment history, salaries, performance evaluations, qualifications and training and leave taken and accumulated
  • Initiating records for newly appointed workers and checking records for completeness
  • Processing applications for employment and promotions and advising applicants of results
  • Receiving and answering inquiries about employment entitlements and conditions
  • Sending out job applications and announcements of job openings and job examinations
  • Maintaining and updating manual and computerized filing and registration systems, and compiling and preparing reports and documents relating to personnel activities
  • Storing and retrieving personnel records and files on request
Support managersProfile peopleManage payroll reportsCommunicate by telephoneHire human resources+ 11 more essential skills
What the work is like
  • Indoors
  • Sitting most of the day
  • Constant contact with people, including the public
  • Some freedom to decide
  • Often more than 40 hours a week
  • Deadlines most weeks
  • Very repetitive tasks
US data: based on the O*NET profile of the US job "Human Resources Assistants, Except Payroll and Timekeeping"

Will there be jobs?

Limited prospects

Fewer jobs than in most work will need filling by 2035.

People working as other clerical support workers in the EU
1.69m1.67m1.11m 201520232035

Solid: measured. Dashed: forecast.

Jobs to fill, 2026–2035

More people will leave this work than new people are needed.

Jobs to fill per 100 people working now
Other clerical support workers-1
All jobs29
Right now
3 of 27 countries report a shortage of personnel clerks, 6 a surplus.
Personnel clerks · EURES

What does it pay?

Below average

Pay depends a lot on the country: from about €1,100 a month (Bulgaria) to €5,000 (Luxembourg), before tax.

Pick a country at the top of the page to see typical pay there, for people under 30, and compared with all jobs.

Among clerical support workers in the EU, women earn 9% less per hour than men. Clerical support workers · Eurostat

What do I need to study?

Upper secondary or vocational

Upper secondary or vocational training in work skills is the usual route.

Highest qualification of other clerical support workers (EU, 2025)
Degree 37%Vocational 37%General secondary 14%Basic schooling 11%
Fields that teach it
Work skills · Management and administration
Vocational route, EU
3 in 10 trainees in this field

Pick a country at the top of the page to see where to study and the official course finders.

Will AI change it?

Strongly

AI could take on part of most tasks, but none fully.

How exposed is this job? ILO scale
Very low
Low
Some tasks
Moderate
Significant
High

Average task score 0.60 on a scale from 0 (AI can't do it) to 1 (AI could do it fully).

See the score for each of the 7 tasks
Sending out job applications and announcements of job openings and job examinations0.68
Storing and retrieving personnel records and files on request0.68
Maintaining and updating manual and computerized filing and registration systems, and compiling and preparing reports and documents relating to personnel activities0.66
Updating information on, employment history, salaries, performance evaluations, qualifications and training and leave taken and accumulated0.64
Initiating records for newly appointed workers and checking records for completeness0.61
Receiving and answering inquiries about employment entitlements and conditions0.53
Processing applications for employment and promotions and advising applicants of results0.44

Based on what AI could technically do when assessed in 2025. It is not a forecast for a future year, and not a forecast of job losses. Scores for personnel clerks. Source: ILO (2025), adapted (credits).