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Work skills

A field of study in business, administration and law

Where can it lead?23 jobsuse what this field teaches.ESCO
Vocational or degree?Both routes3 in 10 train through vocational routes in the EU: 400,000 finished vocational training and 766,000 higher education in this field (2024). Figures for the wider field.Eurostat
Do graduates use it?66% in a matching jobof business and law graduates with a degree in the EU work in a job that matches what they studied. After vocational training: 53%.All business and law fields · Eurostat 2024
Do they find work?87% in workof people who finished higher education in the last 1 to 3 years in the EU (2025). Vocational training: 80%. General upper secondary only: 67%.All fields · Eurostat

What you'd learn

Company policiesCustomer serviceQuality assurance methodologiesQuality assurance proceduresData quality assessmentJob market offersOrganisational structureCall quality assurance managementLottery company policiesZoo communityHolding company activities

The knowledge areas ESCO files under this field, those most needed by jobs first. Actual programmes vary by school and country.

Where it can lead

23 jobs use what this field teaches.

Jobs that use what work skills teaches
JobProspectsPayUsual studyAI exposure
ReceptionistAverageAbout averageVocationalSignificant
Contact centre supervisorAverageAbout averagePost-secondaryModerate
Quality engineering technicianAverageAbout averagePost-secondaryVery low
Occupational analystGoodAbove averageDegreeModerate
Crisis helpline operatorGoodAbout averagePost-secondaryLow
Product quality inspectorLimitedBelow averageVocationalLow
Human resources assistantLimitedBelow averageVocationalHigh
Product assembly inspectorLimitedBelow averageVocationalLow
Product quality controllerLimitedBelow averageVocationalLow
Customer service representativeAverageAbout averageVocationalSignificant
Recruitment consultantGoodAbove averageDegreeModerate
Food production plannerAverageAbout averagePost-secondaryLow
Social care workerGoodAbout averagePost-secondaryLow
Life coachGoodAbout averagePost-secondaryLow
Railway infrastructure inspectorGoodAbout averagePost-secondaryVery low
Call centre quality auditorAverageAbout averagePost-secondaryModerate
Call centre analystAverageAbout averagePost-secondaryModerate
Employment and vocational integration consultantGoodAbove averageDegreeModerate
Metal additive manufacturing operatorAverageAbout averagePost-secondaryVery low
Call centre supervisorAverageAbout averagePost-secondaryModerate
Veneer graderLimitedBelow averageVocationalLow
Lottery cashierAverageBelow averageVocationalSome tasks
Information managerAverageAbove averageDegreeSignificant

Jobs that need the knowledge this field teaches (ESCO), closest match first. This is not a record of where graduates actually end up: no EU-wide data says that per field.

Where to study

1,314 institutions in the EU offer business and law bachelor's degrees. Pick a country at the top of the page to see where to study and the official course finders.