Tour operator representative
Also called tour rep, holiday rep, tour representative
Tour operator representatives act on behalf of the tour operator to give practical information, provide assistance, handle services and sell excursions to tourists while at their destinations.
What you'd do
Travel consultants and clerks · ILO- Obtaining information about the availability, cost and convenience of different types of transport and accommodation, ascertaining customer‚Äôs requirements and advising them on travel arrangements
- Providing information about local and regional attractions, sightseeing tours, restaurants, arts and entertainment, and providing maps and brochures
- Preparing itineraries
- Making and confirming reservations for travel, tours and accommodation
- Issuing tickets, boarding passes and vouchers
- Helping customers in obtaining necessary travel documents such as visas
- Verifying travel documentation and registering passengers and luggage at check-in and departure
- Preparing bills and receiving payments
- Indoors
- A mix of sitting and standing
- Lots of contact with people, including the public
- Good freedom to decide
- Usually under 40 hours a week
- Deadlines now and then
- Varied tasks, little repetition
Will there be jobs?
Average prospectsA typical number of jobs will need filling by 2035.
Solid: measured. Dashed: forecast.
What does it pay?
About averagePay depends a lot on the country: from about €1,000 a month (Bulgaria) to €5,000 (Luxembourg), before tax.
Pick a country at the top of the page to see typical pay there, for people under 30, and compared with all jobs.
Among clerical support workers in the EU, women earn 9% less per hour than men. Clerical support workers · Eurostat
What do I need to study?
Upper secondary or vocationalUpper secondary or vocational training in information and communication technologies not elsewhere classified is the usual route.
Pick a country at the top of the page to see where to study and the official course finders.
Will AI change it?
SignificantlyAI could take on part of most tasks, but none fully.
Average task score 0.56 on a scale from 0 (AI can't do it) to 1 (AI could do it fully).
See the score for each of the 8 tasks
Based on what AI could technically do when assessed in 2025. It is not a forecast for a future year, and not a forecast of job losses. Scores for travel consultants and clerks. Source: ILO (2025), adapted (credits).