[Site name]

Ticket issuing clerk

Also called ticket selling agent, museumshop selling agent, sport ticket selling agent

Ticket issuing clerks provide service to customers, sell tickets and fit the reservation offer to customers' needs. They sell tickets for all events such as sporting, cultural and leisure activities. They provide customers with information on offers and make the necessary arrangements.

Will there be jobs?Average prospects31 jobs to fill by 2035 for every 100 people doing this work today.Sales workersWhat does it pay?Below averageFrom about €800 (Bulgaria) to €4,500 (Ireland) a month, depending on the country.Estimate · Sales workersWhat do I need to study?Upper secondary or vocational6 in 10 finished upper secondary or vocational training. 3 in 10 train through vocational routes.Sales workersWill AI change it?In some tasksLevel 3 of 6. AI could take on part of some tasks, but none fully.Cashiers and ticket clerks · ILO

What you'd do

Cashiers and ticket clerks · ILO
  • Receiving and verifying payment by cash, cheque, credit card or automatic debit in stores, ticket offices or similar establishments
  • Giving change and issuing receipts
  • Issuing tickets for attendance at sporting and cultural events
  • Counting and recording money received or paid out and balancing against cash register sales records
  • Receiving incoming cash, checking it against sales slips and other documents, and preparing it for deposit at financial institute
  • Operating cash register to calculate total to be paid from or to clients
  • Scanning, weighing and recording prices of goods
  • Wrapping and placing merchandise in bags
Monitor ticketingOperate cash registerKeep up to date on local eventsInform customers of activity changesProcess payments+ 31 more essential skills
What the work is like
  • Indoors
  • A mix of sitting and standing
  • Constant contact with people, including the public
  • Good freedom to decide
  • Usually under 40 hours a week
  • Deadlines most weeks
  • Very repetitive tasks
US data: based on the O*NET profile of the related, broader US job "Reservation and Transportation Ticket Agents and Travel Clerks"

Will there be jobs?

Average prospects

A typical number of jobs will need filling by 2035.

People working as sales workers in the EU
15.79m15.71m16.15m 201520232035

Solid: measured. Dashed: forecast.

Jobs to fill, 2026–2035
173,000 new jobs 4,772,000 replacing leavers
Jobs to fill per 100 people working now
Sales workers31
All jobs29
Right now
6 of 27 countries report a shortage of cashiers and ticket clerks, 11 a surplus.
Cashiers and ticket clerks · EURES

What does it pay?

Below average

Pay depends a lot on the country: from about €800 a month (Bulgaria) to €4,500 (Ireland), before tax.

Pick a country at the top of the page to see typical pay there, for people under 30, and compared with all jobs.

Among service and sales workers in the EU, women earn 3% less per hour than men. Service and sales workers · Eurostat

What do I need to study?

Upper secondary or vocational

Upper secondary or vocational training in marketing and advertising is the usual route.

Highest qualification of sales workers (EU, 2025)
Degree 16%Vocational 42%General secondary 19%Basic schooling 22%
Field that teaches it
Marketing and advertising
Vocational route, EU
3 in 10 trainees in this field

Pick a country at the top of the page to see where to study and the official course finders.

Will AI change it?

In some tasks

AI could take on part of some tasks, but none fully.

How exposed is this job? ILO scale
Very low
Low
Some tasks
Moderate
Significant
High

Average task score 0.39 on a scale from 0 (AI can't do it) to 1 (AI could do it fully).

See the score for each of the 8 tasks
Issuing tickets for attendance at sporting and cultural events0.61
Operating cash register to calculate total to be paid from or to clients0.50
Counting and recording money received or paid out and balancing against cash register sales records0.45
Receiving incoming cash, checking it against sales slips and other documents, and preparing it for deposit at financial institute0.42
Receiving and verifying payment by cash, cheque, credit card or automatic debit in stores, ticket offices or similar establishments0.41
Giving change and issuing receipts0.33
Scanning, weighing and recording prices of goods0.26
Wrapping and placing merchandise in bags0.17

Based on what AI could technically do when assessed in 2025. It is not a forecast for a future year, and not a forecast of job losses. Scores for cashiers and ticket clerks. Source: ILO (2025), adapted (credits).