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Ombudsman

Also called ombudswoman, children's ombudsman, information commissioner

Ombudsmen resolve disputes between two parties where there is a power imbalance, as an impartial mediator. They interview the parties involved and investigate the case in order to come to a resolution beneficial to both parties. They advise on conflict resolution and offer support to clients. The claims are mostly against public institutions and authorities.

Will there be jobs?Average prospects33 jobs to fill by 2035 for every 100 people doing this work today.Legal, social and cultural professionalsWhat does it pay?Above averageFrom about €1,800 (Bulgaria) to €8,800 (Luxembourg) a month, depending on the country.Estimate · Legal, social and cultural professionalsWhat do I need to study?Usually a degree9 in 10 have a degree.Legal, social and cultural professionalsWill AI change it?LittleLevel 2 of 6. AI could help with only small parts of the tasks.Legal professionals not elsewhere classified · ILO

What you'd do

Legal professionals not elsewhere classified · ILO
  • Giving advice on legal aspects of various personal, business and administrative problems
  • Drawing up legal documents and contracts
  • Arranging property transfers
  • Determining, by inquest, the causes of any death not obviously due to natural causes
Show impartialityObserve confidentialityManage contract disputesRespond to enquiriesFacilitate official agreement+ 4 more essential skills
What the work is like
  • Indoors
  • Sitting most of the day
  • Lots of contact with people, including the public
  • Good freedom to decide
  • Usually 40 hours a week
  • Deadlines most weeks
  • Some repetitive tasks
US data: based on the O*NET profile of the related, broader US job "Equal Opportunity Representatives and Officers"

Will there be jobs?

Average prospects

A typical number of jobs will need filling by 2035.

People working as legal, social and cultural professionals in the EU
5.41m6.54m7.02m 201520232035

Solid: measured. Dashed: forecast.

Jobs to fill, 2026–2035
354,000 new jobs 1,872,000 replacing leavers
Jobs to fill per 100 people working now
Legal, social and cultural professionals33
All jobs29
Right now
4 of 27 countries report a shortage of legal professionals not elsewhere classified, 7 a surplus.
Legal professionals not elsewhere classified · EURES

What does it pay?

Above average

Pay depends a lot on the country: from about €1,800 a month (Bulgaria) to €8,800 (Luxembourg), before tax.

Pick a country at the top of the page to see typical pay there, for people under 30, and compared with all jobs.

Among professionals in the EU, women earn 21% less per hour than men. Professionals · Eurostat

What do I need to study?

Usually a degree

A degree in law is the usual route.

Highest qualification of legal, social and cultural professionals (EU, 2025)
Degree 87%Vocational 6%General secondary 5%Basic schooling 2%
Fields that teach it
Law · Law
Vocational route, EU
Fewer than 1 in 10 trainees in this field
Business and law graduates in a matching job
66% in the EU

1,314 institutions in the EU offer business and law bachelor's degrees. Pick a country at the top of the page to see where to study and the official course finders.

Will AI change it?

Little

AI could help with only small parts of the tasks.

How exposed is this job? ILO scale
Very low
Low
Some tasks
Moderate
Significant
High

Average task score 0.37 on a scale from 0 (AI can't do it) to 1 (AI could do it fully).

See the score for each of the 4 tasks
Arranging property transfers0.45
Giving advice on legal aspects of various personal, business and administrative problems0.40
Drawing up legal documents and contracts0.40
Determining, by inquest, the causes of any death not obviously due to natural causes0.24

Based on what AI could technically do when assessed in 2025. It is not a forecast for a future year, and not a forecast of job losses. Scores for legal professionals not elsewhere classified. Source: ILO (2025), adapted (credits).