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ICT business analysis manager

Also called lead IT business analyst, IT business analysis manager, IT business analysis director

ICT business analysis managers identify areas where information system changes are needed to support business plans and monitor the impact in terms of change management. They contribute to the general ICT functional requirements of the business organisation. ICT business analysis managers analyse business needs and translate them into ICT solutions.

Will there be jobs?Yes, good prospectsShortage in 10 countries now. 59 jobs to fill by 2035 for every 100 people doing this work today.ICT professionalsWhat does it pay?Well above averageFrom about €2,900 (Slovakia) to €7,300 (Denmark) a month, depending on the country.Estimate · ICT professionalsWhat do I need to study?Usually a degree8 in 10 have a degree.ICT professionalsWill AI change it?ModeratelyLevel 4 of 6. AI could take on part of some tasks, but none fully.Systems analysts · ILO

What you'd do

Systems analysts · ILO
  • Consulting with users to formulate and document requirements and with management to ensure agreement on systems principles
  • Identifying and analysing business processes, procedures and work practices
  • Identifying and evaluating inefficiencies and recommending optimal business practices and system functionality and behaviour
  • Taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans
  • Developing functional specifications for use by systems developers
  • Expanding or modifying systems to improve workflow or serve new purposes
  • Coordinating and linking the computer systems within an organization to increase compatibility
Provide ICT consulting adviceDefine technical requirementsAnalyse business requirementsDesign processCreate business process models+ 11 more essential skills
What the work is like
  • Indoors
  • Sitting most of the day
  • Constant contact with people, including the public
  • Good freedom to decide
  • Often more than 40 hours a week
  • Deadlines most weeks
  • Some repetitive tasks
US data: based on the O*NET profile of the related, broader US job "Information Technology Project Managers"

Will there be jobs?

Yes, good prospects

10 EU countries are short of systems analysts now, and many jobs will need filling by 2035.

People working as ICT professionals in the EU
2.77m4.86m6.75m 201520232035

Solid: measured. Dashed: forecast.

Jobs to fill, 2026–2035
1,516,000 new jobs 1,592,000 replacing leavers
Jobs to fill per 100 people working now
ICT professionals59
All jobs29
Right now
10 of 27 countries report a shortage of systems analysts, 5 a surplus.
Systems analysts · EURES

What does it pay?

Well above average

Pay depends a lot on the country: from about €2,900 a month (Slovakia) to €7,300 (Denmark), before tax.

Pick a country at the top of the page to see typical pay there, for people under 30, and compared with all jobs.

Among professionals in the EU, women earn 21% less per hour than men. Professionals · Eurostat

What do I need to study?

Usually a degree

A degree in management and administration is the usual route.

Highest qualification of ICT professionals (EU, 2025)
Degree 81%Vocational 10%General secondary 7%Basic schooling 2%
Field that teaches it
Management and administration
Vocational route, EU
3 in 10 trainees in this field
Business and law graduates in a matching job
66% in the EU

1,314 institutions in the EU offer business and law bachelor's degrees. Pick a country at the top of the page to see where to study and the official course finders.

Will AI change it?

Moderately

AI could take on part of some tasks, but none fully.

How exposed is this job? ILO scale
Very low
Low
Some tasks
Moderate
Significant
High

Average task score 0.49 on a scale from 0 (AI can't do it) to 1 (AI could do it fully).

See the score for each of the 7 tasks
Developing functional specifications for use by systems developers0.56
Coordinating and linking the computer systems within an organization to increase compatibility0.55
Consulting with users to formulate and document requirements and with management to ensure agreement on systems principles0.49
Identifying and evaluating inefficiencies and recommending optimal business practices and system functionality and behaviour0.48
Identifying and analysing business processes, procedures and work practices0.46
Taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans0.45
Expanding or modifying systems to improve workflow or serve new purposes0.43

Based on what AI could technically do when assessed in 2025. It is not a forecast for a future year, and not a forecast of job losses. Scores for systems analysts. Source: ILO (2025), adapted (credits).