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Consumer rights advisor

Also called legal services adviser, legal services advisor, food hygiene inspector

Consumer rights advisors aid consumers with complaints and provide advice and information on rights as a consumer after purchase of products or services. They monitor organisations to ensure compliance to consumer rights standards, and aid consumers in handling disputes.

Will there be jobs?Average prospects25 jobs to fill by 2035 for every 100 people doing this work today.Business and administration associate professionalsWhat does it pay?About averageFrom about €1,600 (Bulgaria) to €6,300 (Denmark) a month, depending on the country.Estimate · Business and administration associate professionalsWhat do I need to study?Usually post-secondary or a short degree5 in 10 have a degree.Business and administration associate professionalsWill AI change it?LittleLevel 2 of 6. AI could help with only small parts of the tasks.Government regulatory associatepprofessionals not elsewhere classified · ILO

What you'd do

Government regulatory associatepprofessionals not elsewhere classified · ILO
  • Examining places of business to ensure the use of correct weights and measures in trade
  • Monitoring price regulations to assess appropriateness of costs for goods and services to protect consumer interests
  • Monitoring wage regulations to ensure appropriate levels of pay for work performed and to assess compliance with employment standards legislation
  • Performing related investigative and administrative tasks to record findings, document compliance problems or inappropriate business practices and to prepare reports and correspondence
Respond to enquiriesProtect client interestsInspect government policy complianceAdvise on consumer rightsInvestigate complaints related to consumer protection+ 4 more essential skills
What the work is like
  • Indoors and outdoors
  • A mix of sitting and standing
  • Constant contact with people, including the public
  • Some freedom to decide
  • Usually 40 hours a week
  • Deadlines most weeks
  • Some repetitive tasks
US data: based on the O*NET profile of the related, broader US job "Compliance Officers"

Will there be jobs?

Average prospects

A typical number of jobs will need filling by 2035.

People working as business and administration associate professionals in the EU
13.29m14.1m14.28m 201520232035

Solid: measured. Dashed: forecast.

Jobs to fill, 2026–2035
55,000 new jobs 3,460,000 replacing leavers
Jobs to fill per 100 people working now
Business and administration associate professionals25
All jobs29
Right now
1 of 27 countries report a shortage of government regulatory associatepprofessionals not elsewhere classified, 3 a surplus.
Government regulatory associatepprofessionals not elsewhere classified · EURES

What does it pay?

About average

Pay depends a lot on the country: from about €1,600 a month (Bulgaria) to €6,300 (Denmark), before tax.

Pick a country at the top of the page to see typical pay there, for people under 30, and compared with all jobs.

Among technicians and associate professionals in the EU, women earn 16% less per hour than men. Technicians and associate professionals · Eurostat

What do I need to study?

Usually post-secondary or a short degree

Post-secondary training or a short degree in law is the usual route.

Highest qualification of business and administration associate professionals (EU, 2025)
Degree 51%Vocational 31%General secondary 13%Basic schooling 6%
Fields that teach it
Law · Protection of persons and property
Vocational route, EU
Fewer than 1 in 10 trainees in this field
Business and law graduates in a matching job
66% in the EU

1,314 institutions in the EU offer business and law bachelor's degrees. Pick a country at the top of the page to see where to study and the official course finders.

Will AI change it?

Little

AI could help with only small parts of the tasks.

How exposed is this job? ILO scale
Very low
Low
Some tasks
Moderate
Significant
High

Average task score 0.36 on a scale from 0 (AI can't do it) to 1 (AI could do it fully).

See the score for each of the 4 tasks
Performing related investigative and administrative tasks to record findings, document compliance problems or inappropriate business practices and to prepare reports and correspondence0.47
Monitoring price regulations to assess appropriateness of costs for goods and services to protect consumer interests0.42
Monitoring wage regulations to ensure appropriate levels of pay for work performed and to assess compliance with employment standards legislation0.28
Examining places of business to ensure the use of correct weights and measures in trade0.27

Based on what AI could technically do when assessed in 2025. It is not a forecast for a future year, and not a forecast of job losses. Scores for government regulatory associatepprofessionals not elsewhere classified. Source: ILO (2025), adapted (credits).