Skip to content

Casino gaming manager

Also called head of gaming, gaming manager, gaming team manager

Casino gaming managers oversee the day-to-day operations of gaming facilities. They supervise personnel, monitor the gaming areas, oversee the security services, ensure that all gaming rules are followed, and monitor compliance with regulatory requirements, responsible for implementing the operational objectives of the business.

Will there be jobs?Average prospects29 jobs to fill by 2035 for every 100 people doing this work today.Customer services clerksWhat does it pay?About averageFrom about €1,000 (Bulgaria) to €5,000 (Luxembourg) a month, depending on the country.Estimate · Customer services clerksWhat do I need to study?Upper secondary or vocational5 in 10 finished upper secondary or vocational training.Customer services clerksWill AI change it?ModeratelyLevel 4 of 6. AI could take on part of some tasks, but none fully.Bookmakers, croupiers and related gaming workers · ILO

What you'd do

Bookmakers, croupiers and related gaming workers · ILO
  • Determining risks to decide odds and to hedge or refuse bets
  • Preparing and issuing lists of approximate odds
  • Distributing cards, rolling dice or spinning a roulette wheel
  • Explaining and interpreting operating rules of a gambling establishment
  • Announcing winning numbers, paying winners and collecting payments from losers
Follow ethical code of conduct of gamblingFollow safety precautions in a gaming roomMonitor casino financesMonitor gaming roomManage casino+ 5 more essential skills
What the work is like
  • Indoors
  • On your feet most of the day
  • Constant contact with people, including the public
  • Some freedom to decide
  • Usually 40 hours a week
  • Deadlines most weeks
  • Very repetitive tasks
US data: based on the O*NET profile of the US job "First-Line Supervisors of Gambling Services Workers"

Will there be jobs?

Average prospects

A typical number of jobs will need filling by 2035.

People working as customer services clerks in the EU
3.83m3.74m3.78m 201520232035

Solid: measured. Dashed: forecast.

Jobs to fill, 2026–2035
18,000 new jobs 1,067,000 replacing leavers
Jobs to fill per 100 people working now
Customer services clerks29
All jobs29
Right now
5 of 27 countries report a shortage of bookmakers, croupiers and related gaming workers, 4 a surplus.
Bookmakers, croupiers and related gaming workers · EURES

What does it pay?

About average

Pay depends a lot on the country: from about €1,000 a month (Bulgaria) to €5,000 (Luxembourg), before tax.

Pick a country at the top of the page to see typical pay there, for people under 30, and compared with all jobs.

Among clerical support workers in the EU, women earn 9% less per hour than men. Clerical support workers · Eurostat

What do I need to study?

Upper secondary or vocational

Upper secondary or vocational training in law is the usual route.

Highest qualification of customer services clerks (EU, 2025)
Degree 39%Vocational 33%General secondary 19%Basic schooling 9%
Field that teaches it
Law
Vocational route, EU
Fewer than 1 in 10 trainees in this field

Pick a country at the top of the page to see where to study and the official course finders.

Will AI change it?

Moderately

AI could take on part of some tasks, but none fully.

How exposed is this job? ILO scale
Very low
Low
Some tasks
Moderate
Significant
High

Average task score 0.45 on a scale from 0 (AI can't do it) to 1 (AI could do it fully).

See the score for each of the 5 tasks
Preparing and issuing lists of approximate odds0.65
Determining risks to decide odds and to hedge or refuse bets0.56
Announcing winning numbers, paying winners and collecting payments from losers0.49
Explaining and interpreting operating rules of a gambling establishment0.35
Distributing cards, rolling dice or spinning a roulette wheel0.18

Based on what AI could technically do when assessed in 2025. It is not a forecast for a future year, and not a forecast of job losses. Scores for bookmakers, croupiers and related gaming workers. Source: ILO (2025), adapted (credits).